Would you know what to do, before you have to?
Seven artefacts that turn an intention into a position: five decisions with names against them, the first forty-eight hours as a sequence, the words drafted in advance, and a complete worked response.
Addressing the areas BS 30480 covers. From £850, and no VAT is added.
- Addresses
- The areas BS 30480 covers, in this practice’s own words
- Contains
- Seven artefacts, including a full worked specimen response
- Not included
- Clinical care, crisis response, or any claim to prevent a death
- Credited
- Full price comes off a commissioned assessment for twelve months
01 — The limit
What this practice does not do.
Lighthouse Mentoring provides no clinical care and no crisis response. Nothing in this kit prevents a death, and nothing in it should be represented inside your organisation as doing so.
What it does is narrower and useful: it produces the decisions an organisation will otherwise make in ten minutes, on the worst morning it has had, by people who cannot think clearly. If somebody is in danger now, this is the wrong page — Samaritans are on 116 123, day and night, and 999 is the right call to make.
02 — Contents
Seven artefacts, and what each is for.
Each was written against one test: could an organisation that read the free standard, the free toolkits and the free training still not have this? Anything that failed it was cut.
- 01 Readiness manual PDF
- What the law requires — including that no statute obliges you to hold a suicide policy at all — and where the exposure actually sits. A work-related suicide is not RIDDOR reportable. The inquest, the coroner’s report with 56 days to answer it in public, and your own workforce by the same afternoon, are.
- 02 Readiness decision record Document
- Five decisions with names against them: who is told and in what order, who contacts the family, who tells the team, who is the one voice outside, and what is said about cause while it is unknown. An afternoon now, or ten minutes on the day by people who are not able to think.
- 03 Readiness gap checklist Spreadsheet
- Six areas, and deliberately no score. A total invites a target and a target invites a tick. The output is a list of gaps with owners, and “not held” is the answer that earns its place.
- 04 Postvention response plan PDF
- The first hour, the first day, the first fortnight and the anniversary, sequenced by what is deliberately not done yet. Most of the harm in the first day is caused by doing the right thing too early. Written to be usable by somebody who has never read it.
- 05 Language and communications guide PDF
- Drafted wording, not a glossary. The message to the team in two versions depending on what the family has agreed, the note to a client, the line for a reporter, and honest answers to the four questions people actually ask — starting with whether it was work.
- 06 Worked specimen response PDF
- A complete response by an organisation that does not exist, including the two things it got wrong and the five things it declined to do. It describes no death: nothing about how or where anybody died appears anywhere in it, and its cover says so.
- 07 Signposting sheet PDF
- Two pages for a wall, readable in ninety seconds. Every number checked and dated, because a poster with a dead helpline number on it is worse than no poster. This is the one artefact you may copy freely and put up wherever you like.
03 — Tiers
Every tier has the whole method.
What rises is how much of the practitioner’s time comes with it. Prices are totals and include no VAT.
| Tier | Price | What it adds | Buy |
|---|---|---|---|
| Papers | £850 | Everything above | Email to order |
| Guided | £1,250 | Plus about seventy minutes of recorded walkthrough, in seven parts | Email to order |
| Reviewed | £1,950 | Plus sixty minutes on your completed decision record, before anything happens | Email to order |
The Reviewed hour looks at a decision record you have completed, before anything has happened. It is never a review of a response in progress: that is crisis work, and this practice does not do it. Reviewed is capped at four sessions a month across both kits.
Files arrive by email within minutes of payment. Read the terms of supply and the refund policy first.
04 — The standard is free
So what are you paying for.
BS 30480 costs nothing, had been downloaded more than twelve thousand times within six months, and is better than most people selling against it will tell you. Its Annex B is a human resources toolkit with a checklist of what to do after a colleague's suicide and another for a return to work after an attempt. Annex D is a toolkit for line managers. Clause 7 covers asking about suicide directly and clause 8.9 covers media enquiries. Business in the Community and Samaritans publish a free toolkit as well; the Society of Occupational Medicine publishes free postvention guidance; Zero Suicide Alliance's training is free.
Read all of it. This page would rather say that than take £850 from an organisation that needed a free download — and anyone telling you the free material is awareness-only has not opened it.
Here is what is not in it, checked against the document rather than against coverage of it. The standard does not mention RIDDOR, so it does not tell you that a work-related suicide is not reportable and what follows from that. It does not mention coroners or reports to prevent future deaths, so it does not tell you about the 56 days you have to answer one in public. It does not mention the Equality Act. It contains no message to send, in either version. It says to name a senior leader and never says to name a deputy. And it has checklists but no completed example — no organisation that did the preparation, got two things wrong anyway, and declined five things it was asked to do.
That is this kit. It also points you at the standard's own annexes by number, which is what a product confident in its own contents does.
05 — Handled carefully
How this material is written.
The worked specimen describes an organisation responding. It does not describe a death: there is nothing in it about how or where anybody died, and no detail of any kind. That follows the guidance Samaritans publish on discussing suicide, and it holds regardless of what realism would argue for.
Every artefact opens with a content warning and permission to stop reading, and every one carries crisis signposting in its footer rather than only at the front — because somebody will open one file, alone, at two in the morning. No real organisation, case or client appears anywhere. See how the kits sit alongside the independence claim, and the other kit.
Ask before you spend.
Whether this is the right thing for your organisation, whether the free material covers what you need, or whether what you are actually looking at is a stress risk assessment. Questions before buying are free.